FAQs

Customer Service Hours

You can contact us anytime during normal business hours Monday through Friday 10-6 pm PST, Saturday 12-5 pm PST at (323) 466 8600 or email us at info@blackmancruz.com.

Forgotten Password

Click on the login page at the top and click the forgotten password link. You'll be asked to enter your email address and it will send you a secure link to reset your password, then you should be able to login as normal.

Payment Options

We accept American Express, Visa, MasterCard, Discover and PayPal.

Privacy Policy

We take your privacy very seriously and will never share your information with other companies.

Returns

All sales are final.

Product Availability

Our stock changes daily and items do sell out. We will notify you directly in the event that a product is not in stock.

Sales Tax

Unless you have a valid California Resale License or Blackman Cruz has in its possession a bill of lading proving that the item is to be shipped out of state, we must collect 9.5% California State Sales Tax for every item sold.

Security

Maintaining your security is extremely important to us. Your order information is encrypted via SSL technology to prevent it being intercepted while in transit between your browser and our server.

Shipping

Shipping is not included in the purchase price. Because we sell items smaller than a mouse and larger than an elephant,

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