FAQs
Customer Service Hours
You can contact us anytime during normal business hours Monday through Friday 10-5 pm PST, at (323) 466 8600 or email us at info@blackmancruz.com.
Forgotten Password
Click on the login page at the top and click the forgotten password link. You'll be asked to enter your email address and it will send you a secure link to reset your password, then you should be able to login as normal.
Payment Options
We accept American Express, Visa, MasterCard, Discover and PayPal.
Privacy Policy
We take your privacy very seriously and will never share your information with other companies.
Returns
All sales are final.
Product Availability
Our stock changes daily and items do sell out. We will notify you directly in the event that a product is not in stock.
Sales Tax
Unless you have a valid California Resale License or Blackman Cruz has in its possession a bill of lading proving that the item is to be shipped out of state, we must collect 9.5% California State Sales Tax for every item sold.
Security
Maintaining your security is extremely important to us. Your order information is encrypted via SSL technology to prevent it being intercepted while in transit between your browser and our server.
Shipping
Shipping is not included in the purchase price. Because we sell items smaller than a mouse and larger than an elephant,